Milestone: OMC honors patient services stars

  • Wednesday, November 1, 2017 1:30am
  • Life

Chief Financial Officer Darryl Wolfe recognized three Olympic Medical Center patient services employees at a board of commissioners meeting on Oct. 4.

Jessica Rutz, patient access services supervisor, was recognized for working with organization supervisors over the past year to implement improvements to the complex referral and authorization workflow.

“The workflow updates have also helped foster an appreciation and respect for staff roles and duties across the organization,” Wolfe said.

Jennifer Dyrseth, patient financial services supervisor, was recognized for her work in guiding her staff through the process of becoming Healthcare Exchange Certified Application Counselors. OMC patient financial services staff can now provide assistance in obtaining insurance coverage through the Washington Health Benefits Exchange to patients and the general public.

Dyrseth also participated in a workgroup to create a new OMC Patient Advisory Counsel and successfully led the implementation of a new credit card payment system throughout the organization.

Terrie Eckenberg, patient financial services assistant, received an excellence award for “going above and beyond to help patients and her peers navigate the Washington Health Plan Finder,” Wolfe said. Eckenberg was also recognized in the current newsletter of the Washington Health Benefit Exchange as a Navigator Star.

“She is professional, kind and a great asset to the team,” Wolfe said.

Open enrollment for qualified health plans begin today, Nov. 1. OMC certified application counselors offer free assistance and encourage anyone that wants to sign up for or change health insurance plans to contact them at 360-417-7111.

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