Staff with the Quality Inn & Suites at the Olympic National Park gather to commemorate receiving the Platinum Award for being among their franchise’s top 3 percent in customer satisfaction. Submitted photo

Staff with the Quality Inn & Suites at the Olympic National Park gather to commemorate receiving the Platinum Award for being among their franchise’s top 3 percent in customer satisfaction. Submitted photo

Quality Inn’s fifth straight Platinum Award makes it one of franchise’s best

Sequim’s Quality Inn & Suites at Olympic National Park, 134 River Road, remains one of the best hotels among fellow franchises.

Its staff recently received Choice Hotels International’s Platinum Award for 2020 as one of the top 3 percent of hotels in its franchise based on guest satisfaction.

That ranks Quality Inn & Suites among the best of Choice’s 7,000-plus hotels in more than 40 countries and territories.

This is the fifth year in a row the Sequim hotel received the award, general manager Nancy Merrigan said.

“It feels very awesome,” she said. “It was a very trying year for 2020, so it was a great thing to reward all of our staff with something positive.”

Owner Bret Wirta said they “are extremely proud of (Merrigan) and her staff for providing our guests with an extremely clean, safe, and satisfying home away from home.”

The hotel employs 25 full- and part-time employees, including six developmentally disable individuals through a partnership with Morningside.

“I’m very proud of my team,” Merrigan said. “It’s been a struggle with the amount of employees we have, and it’s been difficult to find employees.”

One of the additions Merrigan provided, Wirta said, included a convenient sundries store in the lobby with snacks, frozen meals, beer and wine.

“Now guests don’t have to leave the hotel if they want something to eat or drink,” he said.

“It’s just another example of how Nancy goes out of her way to make her guest’s experience more convenient and comfortable.”

Some of the rewards for the Platinum honor include a plaque for the hotel’s lobby, special branding on Choice Hotels’ website and extra marketing resources.

For more information about Quality Inn & Suites, call 360-683-2800 or visit choicehotels.com.

More in Business

x
What’s Happening at the Market: Blends that make the market great

Early on Saturday mornings, Shaelee Evans can be found rising early, turning… Continue reading

Peninsula counties add jobs

North Olympic Peninsula employers added more than 300 jobs as Clallam and… Continue reading

Business news — April 21, 2021

Free digital help for businesses available All North Olympic Peninsula businesses interested… Continue reading

tsr
What’s Happening At Market: Opening day ushers in a new downtown

With the recent warming of weather on the Olympic Peninsula, it’s easy… Continue reading

Business news — April 14, 2021

Moores joins staff at RE/MAX Prime Real estate agent Brianne Moores has… Continue reading

Staff with the Quality Inn & Suites at the Olympic National Park gather to commemorate receiving the Platinum Award for being among their franchise’s top 3 percent in customer satisfaction. Submitted photo
Quality Inn’s fifth straight Platinum Award makes it one of franchise’s best

Sequim’s Quality Inn & Suites at Olympic National Park, 134 River Road,… Continue reading

Jobless rate rises slightly on peninsula while state rate continues to fall

North Olympic Peninsula employers shed 70 jobs in February as Clallam and… Continue reading

Tourism marketing project grant funds available

The Olympic Peninsula Visitor Bureau is seeking applications for qualified tourism marketing… Continue reading

x
Homecoming brings native back lead Home Instead

It’s no accident that new owners of the Sequim franchise of Home… Continue reading

tsr
What’s Happening at the Market: Market adds partnership to empower business owners

The Sequim Farmers and Artisans Market aims to empower up-and-coming small business… Continue reading

x
Business news — March 24, 2021

Windermere Sequim adds broker Wild to staff Windermere Sequim has added real… Continue reading

Business news — March 17, 2021

Wind Rose Cellars updates hours Starting April 1 through the rest of… Continue reading