Five Olympic Medical Center staffers were recognized as Patient Experience Champions at a recent board of commissioners meeting.
Healthcare workers nominate their peers for the recognition of Patient Experience Champion for “communicating with courtesy, compassion and respect, empowering patients to learn or cope effectively, contributing to new programs, improving processes, and/or going above and beyond to serve the needs of patients and their families,” OMC officials said in a December press release.
Staff members honored included: certified nurse assistant Sergio Contreras; Christin Deese, central registration supervisor for
Olympic Medical Physicians; OMC volunteer Roger Haugen; clinical informatics analyst Laura Little, and Sequim plant operator
Patient Experience Champions are typically celebrated in May; however, because of COVID-19 gathering restrictions, it was originally postponed in hopes they could be recognized in person by the board. Given continued restrictions, the board chose to honor our Patient Experience Champions virtually.