Registered nurse Olivia Bailey with Olympic Medical Center recently received a DAISY Award for Extraordinary Nurses for her “above-and-beyond nursing while working in the Intensive Care Unit (ICU), where her kindness and expertise gave her patients peace of mind,” according to OMC’s leadership.
Chief Nursing Officer Vickie Swanson presented the award to Bailey, now a diagnostic imaging nurse, that’s meant to “recognize the extraordinary, compassionate nursing care provided to patients and families every day.”
Two patients nominated Bailey for the award saying how touched they felt by her sincere and competent care, with one writing, “I always felt like my situation was important to Olivia and that she spent as much time as needed for me to be comfortable. She is such an amazing nurse and human being.”
One nomination said that “Olivia cared for my son in ICU. When a potential allergic reaction happened, she was right on it and handled everything with confidence and professionalism. She took time to explain things to me and answer questions about his care, medications and possible transfer. She was kind and compassionate and gave me peace of mind knowing she was very confident and knowledgeable in her job. She is an outstanding nurse, and OMC is blessed to have her.”
Another nominator wrote, “I was in the ICU over the weekend and was very grateful to have Olivia as my nurse. I was so impressed with her attention to detail, level of caring and engagement, and incredible knowledge about my condition, about what I was going through and what I should expect.
“She has a wonderful and efficient relationship with the doctors and other nurses. She was extremely thorough when dealing with my meds, my tests and discussing my results and next steps.
“She was very respectful and compassionate, and included my husband in all the conversations, even printing extra materials so he could read and research.
“She checked and double checked everything and was very quick to solve problems and get answers. I was especially grateful at the end of the day just before we were discharged when she spent a lot of time making sure that we found a pharmacy that could fill my prescriptions on the way home on a Sunday (my normal pharmacy was closed). She also ensured the pharmacy had my insurance info so we would be charged the lowest cost.
”I always felt like my situation was important to Olivia and that she spent as much time as needed for me to be comfortable – even though she had many other patients.
“Olivia is such an amazing nurse and human being.”
Olympic Medical nurses may be nominated by patients, families and colleagues. Each honoree receives a certificate commending them as an “Extraordinary Nurse.” A cross-functional committee of healthcare workers review the nominations and select the final nominee.
Go to www.olympicmedical.org/thank-a-nurse for more information or to nominate an extraordinary Olympic Medical Center nurse.
The DAISY Foundation is a not-for-profit organization, established in memory of J. Patrick Barnes, by members of his family. Patrick died at the age of 33 in late 1999 from complications of an auto-immune disease. (DAISY is an acronym for Diseases Attacking the Immune System.) The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families. More information can be found at DAISYfoundation.org.
