Bret and Trisha Wirta, owners of The Holiday Inn Express in Sequim, stand with its general manger Namaste Cousins, center, after the hotel won its franchise’s Torchbearer Award putting it in the top five percent of the franchise. Submitted photo

Bret and Trisha Wirta, owners of The Holiday Inn Express in Sequim, stand with its general manger Namaste Cousins, center, after the hotel won its franchise’s Torchbearer Award putting it in the top five percent of the franchise. Submitted photo

Business briefs July 24, 2019

Holiday Inn Express wins Torchbearer Award

The Holiday Inn Express and Suites in Sequim received the IHG (InterContinental Hotels Group) 2018 Elite Torchbearer Award, the company’s most prestigious and recognizable award.

The Sequim Holiday Inn Express is one of 216 properties within the Americas chosen from more than 5,600 hotels for achieving the highest levels of excellence in all aspects of operation including quality to customer satisfaction.

The award ranks the hotel in the top five percent of the corporation.

General Manager Namaste Cousins accepted the award at the IHG Americas Owners and Operators Conference at the Venetian Hotel in Las Vegas.

“I am incredibly proud of my team and their dedication to providing amazing guest services and hospitality,” she said. “We don’t just provide a room; we provide an experience and a home away from home. Winning this elite status was a very difficult feat for our 9-year-old property but because of my employee’s love for our guests, we did it!”

Bret Wirta, CEO of Wirta Hospitality Worldwide and owner of The Holiday Inn Express in Sequim, said Namaste was the youngest general manager accepting award and she’s accomplished this in two years after being promoted.

For more information on the hotel, visit www.wirtahospitalityworldwide.com.

Estes Builders adds custom home adviser

Estes Builders has hired Tiffeny Redman as its newest custom home adviser. In this role, Redman is the first point of contact for most customers by introducing them to the company’s unique design/build process, walking them through the process and answering questions, and helping them narrow their home-building wish lists and settle on a budget.

Redman’s 12 years’ experience in special education administration in the California school system provides her with intimate expertise in customer relations and managing clients’ emotions and stress.

She also worked as a real estate appraiser in Seattle and received continuing education in art and interior design. Redman has several years of business management under her belt, running her own fine arts business for several years.

“At Estes Builders, we pride ourselves on providing a highly personalized, transparent, enjoyable home-buying experience, and our custom home advisors are crucial to achieving that mission with each client,” says Kevin Estes, owner and CEO of Estes Builders.

“Tiffeny’s hands-on expertise dealing with people in highly complex situations allows her to deftly manage the unique environment of custom home building. We’re lucky to have her fresh perspective on the team.”

Estes Builders has nearly 500 happy homeowners and counting since 1989. For more information, visit www.estesbuilders.com.

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